Handmade in Pune · No crystal sugar

Laddoo Legacy™

Before you take a bite.

The important details—what sweetens our snacks, how they are made, where to find them and how to store them.

01

What healthy snacks do you offer?

Our collection includes Dry Fruits, Omega Seeds, Almond Cashew, Besan Bliss, Millet Marvel, Peanut Power and Choco Hazelnut laddoos, along with Royal Nuts & Seeds and Assorted Premium gift boxes. Product availability and pack sizes are shown in the online shop.

02

Do you offer customised or bulk orders for special events?

Yes. We can discuss flavour selection, packaging and quantities for weddings, festivals, corporate events and other occasions. Share your requirements through our contact form or WhatsApp, and our team will help plan the order.

03

Are your snacks made fresh?

Yes. Our snacks are prepared in small batches with high-quality ingredients. Please follow the best-before date and storage instructions printed on the pack.

04

What ingredients do you use?

Our recipes use familiar ingredients such as ghee, besan, nuts, coconut, seeds, millets, dates and jaggery. We do not add artificial colours, artificial flavours or preservatives. The exact ingredient list is available on each product page and pack.

05

Are your products sugar-free?

No. Dates, date syrup and jaggery naturally contain sugar, so we do not describe our products as sugar-free. Our approved claim is no crystal sugar. Each product page identifies the sweetener used in that recipe.

06

How can I place an order?

Browse the online shop, choose a product and pack size, add it to your bag and complete checkout with your delivery and payment details. Contact our team if you need help choosing a product or placing a bulk order.

07

Which payment methods do you accept?

Online checkout is processed securely through Razorpay. Available options may include cards, UPI and supported online payment methods presented during checkout. We never store your card, banking or UPI PIN credentials.

08

Do you offer home delivery?

Yes. We deliver across serviceable locations in India. Delivery availability and the applicable timeline are confirmed during checkout.

09

How long does delivery take?

Delivery time depends on your destination and order processing. The applicable estimate is shown during checkout or communicated with your order confirmation and shipping updates.

10

Do you offer same-day or express delivery?

Express delivery is not universally available. Contact our team before ordering if you have a time-sensitive requirement, and we will confirm what is possible for your location.

11

Can I track my order?

When tracking is available, the shipment details are shared by email or SMS after dispatch. Contact customer care with your order information if you need help locating a shipment.

12

Do you ship internationally?

International shipping is not available through standard website checkout. For a special overseas requirement, contact our team before placing an order so we can discuss whether an external courier arrangement is possible.

13

Can I modify or cancel my order after placing it?

Contact us as soon as possible. Changes or cancellation may be possible only before preparation or dispatch begins. Once an order is processed, packed or shipped, it may no longer be possible to change it.

14

What is your return or exchange policy?

Because these are food products, we cannot accept returns for change of mind. If an order arrives damaged, defective or incorrect, contact us promptly with your order details and clear photographs so our team can review a replacement or refund.

15

Do you have gift options?

Yes. We offer curated gift boxes for festivals, celebrations, corporate gifting and thoughtful everyday occasions. Contact us if you need help with quantities or customised packaging.

16

Are your products vegetarian?

Yes. The current Laddoo Legacy collection is vegetarian. Please review the product ingredient list and pack labelling if you have dietary restrictions or allergies.

17

Can I subscribe for regular deliveries?

A recurring subscription service is not currently available through this storefront. You can place repeat orders online or contact us if you are planning a regular bulk requirement.

18

How can I contact customer service?

Call or WhatsApp us on +91 93701 76701, email contact@laddoolegacy.com, or use the website contact form. Include your order number when asking about an existing order.

19

Do you have physical stores?

Laddoo Legacy is available online and through selected retail partners across Mumbai, Pune, Delhi–NCR, Ahmedabad, Kolkata and Bengaluru. Visit our Locations page for the current stockist list and confirm availability before travelling.

20

Do you offer discounts or promotions?

Promotions may be offered from time to time through the website or official brand channels. Any active coupon, minimum order value, validity period or product restriction will be shown with that offer.

21

How can a women’s cooperative become a partner?

We welcome conversations with women’s cooperatives that have experience making authentic, healthy Indian snacks. Introduce your organisation, capabilities and product range through our contact form or email contact@laddoolegacy.com.

10 healthy snacks. One honest ingredient list.

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