Terms & Conditions
At Laddoo Legacy, we are committed to bringing you the finest, healthiest laddoos crafted with care and tradition.
Our mission is to blend the richness of age-old recipes with modern nutritional needs,
offering a range of delectable treats that are as healthy as they are delicious.
We believe in using only the finest natural ingredients, ensuring that every bite is a step toward better health and well-being.
Processing Time: At Laddoo Legacy, we strive to deliver your orders promptly and efficiently. All orders are processed within 1-2 business days of receiving the order confirmation. Please note that we do not ship orders on weekends or public holidays.
Shipping Rates and Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Our standard shipping typically takes 3-5 business days, depending on your location. Please be aware that delivery delays can occasionally occur due to unforeseen circumstances beyond our control.
Shipment Confirmation and Order Tracking: Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). You can use this tracking number to monitor your order’s progress until it reaches your doorstep.
International Shipping: Currently, we only ship within [insert country/region]. We are working on expanding our shipping capabilities to serve our international customers better. Stay tuned for updates!
Customs, Duties, and Taxes: Laddoo Legacy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).
Missing or Delayed Packages: If your package is delayed or missing, please contact our customer support team at [insert contact email or phone number]. We will do our utmost to resolve the issue and ensure your satisfaction.
Order Cancellation: If you wish to cancel your order, please contact us within 6 hours of placing it. Orders canceled after this period may have already been processed and shipped, in which case we will not be able to stop the delivery.
Return Policy: At Laddoo Legacy, we take pride in the quality of our products. Due to the perishable nature of our laddoos, we do not accept returns. However, if you receive a damaged or defective product, please contact us immediately, and we will arrange for a replacement or refund.
Refunds: Refunds are only issued for damaged or defective items. Once we receive your complaint and assess the situation, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item, contact us at [insert contact email or phone number], and we will assist you with the process.
Non-Returnable Items: Due to health and safety regulations, we cannot accept returns for items that have been opened or tampered with.
(Exchange clause is not required as already we have mentioned in Return clause)
Accepted Payment Methods: Laddoo Legacy accepts the following payment methods:
Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
Apple Pay
Google Pay
[Other payment methods specific to your region]
Payment Security: We prioritize your security and privacy. All payment transactions are processed through secure payment gateways, ensuring that your payment information is encrypted and protected at all times.
Billing Information: When placing an order, please ensure that the billing information provided matches the information on file with your financial institution. Incorrect information may result in delays in processing your order.
Payment Confirmation: Once your payment is successfully processed, you will receive a confirmation email with your order details and invoice. Please retain this information for your records.
Payment Issues: If you encounter any issues with payment or billing, please contact our customer support team at [insert contact email or phone number]. We are here to assist you with any payment-related inquiries.
Terms & Conditions
Introduction: Welcome to Laddoo Legacy. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
Intellectual Property: All content, including text, graphics, logos, images, and software, on this website is the property of Laddoo Legacy and is protected by intellectual property laws. Unauthorized use or reproduction of any content is strictly prohibited.
Product Information: We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors or omissions and update information at any time without prior notice.
Limitation of Liability: Laddoo Legacy shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
User Conduct: By using our website, you agree not to engage in any activities that may harm or disrupt the functionality of the website or compromise its security. Any unauthorized use of the website may give rise to a claim for damages and/or criminal offenses.
Governing Law: These terms and conditions are governed by the laws of [insert country/region]. Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the courts of [insert country/region].
Introduction: Laddoo Legacy is committed to protecting your privacy and safeguarding your personal information. This privacy policy outlines how we collect, use, and protect your data when you visit our website.
Information We Collect: We collect information that you provide to us when you make a purchase, create an account, or contact us. This may include your name, email address, phone number, shipping address, and payment details. We also collect non-personal information, such as browser type and IP address, for analytical purposes.
How We Use Your Information: We use your information to process orders, improve our website, and provide you with a personalized shopping experience. We may also use your contact information to communicate with you about your orders, promotions, and updates.
Data Security: We implement strict security measures to protect your personal information from unauthorized access, disclosure, or alteration. All sensitive data is encrypted and stored securely.
Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and improve our services. You can choose to accept or decline cookies through your browser settings.
Third-Party Disclosure: We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or to fulfill your orders.
Changes to This Policy: We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed.
Contact Us: If you have any questions or concerns about our privacy policy, please contact us at contact@laddoolegacy.com